Diagnostic app aims to help users reduce downtime
诊断App帮助用户减少停机时间

Control Techniques has launched a brand new mobile application to help drive users analyse and find solutions for common drive errors. Its new Diagnostic Tool application, available on Apple, Android and Windows mobile devices, is a quick and simple way for users of Control Techniques’ drives to solve any error codes which the drive may show.

Control Techniques公司推出了一款全新的移动应用程序，以帮助驱动用户分析和找到常见驱动器出错的解决方案。这款新的诊断工具应用程序适用于苹果、安卓和Windows移动设备，为Control Techniques的用户解决驱动可能显示的任何错误代码提供了快速而简单的方法。

Built within the app are easy-to-use wiring diagrams for first time setup, plus links to the relevant manuals which provide the most comprehensive drive data and information.

App内置有易于使用的第一次设置用接线图，并提供最全面的驱动数据和信息相关手册的链接。

The app also has full contact details of the technical support teams around the world to aid you with any technical problems.

该App还提供全球技术支持团队的所有联系方式，帮助你解决任何技术问题。

Currently, the app has full information for all drives within the Unidrive M, Powerdrive F300, Elevator drives, Unidrive SP, Commander SK, Digitax ST and Mentor MP ranges.

目前，这款App具有Unidrive M、Powerdrive F300、电梯驱动器、Unidrive SP、Commander SK、DigitaxST和Mentor MP系列中所有驱动器的完整信息。

Users simply download the app, select their drive variant and enter the error code. The app will then display a full description of how to resolve the issue.

用户只需下载该App，选择他们的驱动器版本并输入错误代码。随后，App便会显示解决此问题的完整说明。

Jon Atkinson, engineering manager at Control Techniques, said; “It is often concluded that the cause of a drive trip is directly related to the drive hardware since it is the drive which indicates there is a problem. The reality is that 90% of the trips are caused by issues outside of the product which have triggered the drive protection.”  

Control Techniques公司工程经理Jon Atkinson表示：“人们常常得出结论，驱动跳闸的原因与驱动器硬件直接相关，因为是驱动器显示存在问题。但实际上，90%的跳闸是由产品外部的问题引起的，这些问题触发了驱动器保护。”

“Using the Diagnostic Tool application, users can quickly and easily access further diagnostics information to determine the most likely cause of the problem and how to resolve it to make the system operational again.”

“使用诊断工具应用程序，用户可以快速、轻松地访问更多诊断信息，从而确定最可能引发问题的原因，以及如何解决这个问题，而使系统重新运行。”